Sora ID - Some performance degredation on certain API endpoints (login sessions only) – Incident details

All systems operational

Some performance degredation on certain API endpoints (login sessions only)

Resolved
Degraded performance
Started about 1 year agoLasted 12 minutes

Affected

API

Degraded performance from 1:19 PM to 1:31 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved and no further performance issues were observed after 9:31am ET.

  • Monitoring
    Monitoring

    Some degredation in performance was observed (primarily long response times and some HTTP 504s) with a database configuration change. At 9:29am we have implemented a fix and are monitoring the result.