Sora ID - Performance issues on secure.soraid.com endpoints – Incident details

Performance issues on secure.soraid.com endpoints

Resolved
Partial outage
Started over 1 year agoLasted about 1 hour

Affected

API

Partial outage from 5:35 PM to 6:48 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Please contact the support team if you continue to experience any issues.

  • Identified
    Identified

    We may be impacted by this incident https://status.verygoodsecurity.com/pages/incident/5ea188b3144baf049b282591/63fcea1443c1cb052e891f35 at a service provider. Customers may experience reduced performance on endpoints that use secure.soraid.com (typically used for API-only integrations).

    We are in contact with the team at the service provider and will update here as needed.