This issue is now resolved. Please reach out to support@soraid.com if you continue to see any issues.
This issue was caused by a problem with GCP's load balancing layer identified in this ongoing GCP issue: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh
You can also read about this outage here: https://www.reuters.com/technology/google-amazon-several-other-websites-down-2021-11-16/
We are working to introduce additional fallback mechanisms to mitigate problems like this one in the future.
