Sora ID - Notice history

All systems operational

API - Operational

100% - uptime
Apr 2022 · 100.0%May · 99.97%Jun · 99.99%

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Apr 2022
May 2022
Jun 2022

Website - Operational

100% - uptime
Apr 2022 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2022
May 2022
Jun 2022

Notice history

Jun 2022

API Keys view not working in dashboard
  • Resolved
    Resolved

    This issue is now resolved.

  • Identified
    Identified

    We are aware of this issue and have reached a diagnosis. It will be fixed soon.

    Existing API keys are not affected.

Intermittent SSL issues on some API endpoints
  • Resolved
    Resolved

    This issue is now resolved. Please contact us is you encounter any further issues.

  • Monitoring
    Monitoring

    We have implemented some fixes and are monitoring the results.

  • Identified
    Identified

    We are currently investigating an SSL certificate problem on certain API routes. This could be causing intermittent errors on dashboard and certain user flow screens.

    This certificate is managed by a third party proxy layer and we are working with them to diagnose the issue as soon as possible.

May 2022

API partly inaccessible
  • Resolved
    Resolved

    This issue has been fully resolved as of 8:14am.

  • Monitoring
    Monitoring

    We have deployed a fix for this issue and service appears to be partially restored.

  • Identified
    Identified

    API is inaccessible from some regions. We are working quickly towards a diagnosis and a fix for this issue.

  • Investigating
    Investigating

    API cannot be accessed at the moment. This incident was created by an automated monitoring service and will be triaged by Sora's response team.

Apr 2022

No notices reported this month

Apr 2022 to Jun 2022

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